• +1(469) 949-5081
  • service@pipeswires.com
  • 1910 Pacific Ave Suite 2000 Dallas, TX 75201

1. Welcome to Pipes and Wires

At Pipes and Wires, we take pride in delivering professional maintenance and service solutions across Texas. By engaging with our services or visiting our website, you agree to abide by these Terms and Conditions. Please read them carefully before proceeding.

2. Our Services

Pipes and Wires offers a wide range of maintenance, repair, and installation services, including but not limited to:

  • Electrical repairs and installations
  • Plumbing services
  • HVAC maintenance and repairs
  • General building maintenance
  • Carpentry and custom solutions
  • Facility management and renovations

Our commitment is to deliver quality, safety, and professionalism across every project. Specific terms for services will be detailed in your service contract.

3. Responsibilities of Users

  • Age Requirement: You must be 18 years or older to engage in services with Pipes and Wires.
  • Accurate Information: By using our services, you agree to provide correct and updated information. Pipes and Wires is not liable for issues resulting from inaccuracies.
  • Proper Use: You agree not to misuse our services or use them for unlawful purposes. Any violation could result in service termination.

4. Payment Policies

  • Payment Terms: Payment structures are based on your individual service agreement. This can include deposits, installment payments, or a final payment upon completion of work.
  • Late Payments: Payments that fall behind schedule may be subject to additional fees, and continued delays may result in service suspension. Specific terms will be outlined in your contract.
  • Payment Methods: We offer multiple payment options, including credit cards, checks, and direct bank transfers. Detailed instructions are provided in your invoice.

5. Cancellations and Refunds

  • Client Cancellations: If you need to cancel a scheduled service, please notify us promptly. Cancellations made within [specific time, e.g., 48 hours] of the scheduled date may incur a fee.
  • Pipes and Wires Cancellations: We reserve the right to cancel services due to unforeseen circumstances. In such cases, prepaid amounts will be refunded.
  • Refund Terms: Any refunds will be handled according to the specifics of your contract. Issues related to refunds must be submitted in writing to our support team.

6. Service Liability

  • Quality of Service: Pipes and Wires will deliver all services with professionalism and care. However, we are not responsible for indirect or consequential damages that may arise during the project.
  • Liability Cap: Our liability is limited to the total cost of the service provided. We are not liable for delays or damages caused by external factors beyond our control.

7. Guarantees

  • Workmanship Warranty: Pipes and Wires offers a 12-month workmanship warranty on all services. Any concerns within this timeframe will be addressed at no extra charge.
  • Material Warranties: Any manufacturer warranties on materials used in our services will be transferred to you directly. We are not responsible for defects in third-party materials.

8. Privacy and Data Usage

Your privacy matters. Please refer to our Privacy Policy [link to Privacy Policy] for detailed information on how we handle your personal information, including data collected through our website.

9. Intellectual Property Rights

  • Content Ownership: All intellectual property found on our website, including text, logos, images, and graphics, belongs to Pipes and Wires or our content partners. Unauthorized use is prohibited.
  • Permission: You may not replicate or distribute our content without explicit permission from Pipes and Wires.

10. Jurisdiction and Dispute Handling

  • Legal Compliance: These Terms and Conditions adhere to the laws of Texas and the applicable federal laws of the United States.
  • Dispute Resolution: In the event of a dispute, Pipes and Wires will first attempt resolution through mutual discussion. If unresolved, the matter may be escalated to mediation or arbitration, as per the agreement.

11. SMS Communication Policy

By engaging with Pipes and Wires, you agree to receive SMS updates related to your service, including scheduling, progress reports, and project completion alerts. These messages comply with the 10DLC SMS registration policy, and you may opt-out at any time by following the instructions in the message or contacting our support team.

12. Modifications to Terms

Pipes and Wires reserves the right to amend these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services will signify your acceptance of the revised terms.

service@pipeswires.com